What To Do If Your Credit Limit is Lowered

Credit limit loweredHave you had your credit limit reduced unexpectedly? If so, you’re not alone. In this blog post we’re going to explain exactly what you should do if you find yourself in that situation. Much of the general public is not yet aware of this, but credit card companies have been slashing credit limits on existing cards since the financial downturn in 2008. In a 2008 New York Times Article entitled Banks Trimming Limits for Many on Credit Cards, reporter Eric Dash wrote,

“Meredith Whitney, an Oppenheimer banking analyst, said the impact of the recent regulatory proposals on lender profits could be so severe that she expected the industry to pull back $2 trillion in outstanding credit lines by 2010. That would be a 45 percent reduction in credit currently available to consumers. Risky borrowers would be squeezed the most.”

So what does this mean to you? It means even if your credit limit has not been lowered, it’s something that could happen to almost anyone – without you even realizing it!1 Think you’re safe because you’re not a “risky borrower”? Think again. People with good credit and payment history are now seeing this happen to them. In order to protect credit scores, everyone will have to start monitoring their accounts much more closely.

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Why Banks Are Lowering Credit Limits

This may seem illogical. Why would credit card companies decrease credit limits on existing accounts – don’t they make more money if people use their credit? What could they stand to gain from this? Ever since the downturn shocked the U.S. a few years back, lenders have gone from focusing solely on gains to worrying more about risk. Therefore, many have had to pull back on their lines of credit as much as possible and are continuing to do so years later. They just can’t afford to have everyone borrowing everything they’d been approved for in the past. There are many reasons for this:

  • Customer Defaults: Since the downturn began, many people hit personal financial snags and have defaulted on credit cards, home mortgages, and the like. Loss of jobs equals a loss of income and difficulty paying bills – and since the essentials like home and food have to come first, credit cards are the first thing to get defaulted on. People stopping on card payments altogether, paying late, or going above their limits, means credit card companies are losing money already lent with no real idea if or when they’ll get it back.
  • General Pull-Back on Lending: Of course not all customers have defaulted on their credit cards or even paid late, but credit card companies are no longer able to wait and see what happens and hope everyone else will pay. Across the board they are pulling back on credit limits to reduce the risk of further defaults, regardless of someone’s payment history.
  • “Chasing the Balance”: This one will shock you. Let’s say you’ve never defaulted or made a late payment. In fact, you’re paying down your balances and may even be close to being debt free. You have nothing to worry about, right? Wrong! Let’s go back to the article mentioned above. Eric Dash explains, “Often, lenders will lower customers’ credit limits as they pay down their debt – a technique known in the industry as ‘chasing the balance’. This way, they are on the hook for less money if borrowers default.”

Hopefully it is now clear that credit card companies are doing everything they can to reduce their risk – and it’s not that easy to predict if you’ll be targeted. They are profiling their customers and watching their spending habits very carefully. You could be showing risky behavior without even realizing it! Any little thing can flag you. Let’s say you normally shop JCrew and suddenly you start going to Old Navy instead. They’ll notice that and may think you’re hitting a financial snag. Or perhaps you’ve started charging your groceries and everyday items. Again, this could indicate that you are struggling.2 Any change in your normal shopping behavior could indicate a problem and unfortunately, preventing them from changing your line of credit isn’t something that can be done proactively. The best thing you can do is to keep your debt below 30% of the credit available to you and never, never pay late.

How Credit Limits Work – And Why They Matter

What does all this really mean to you, other than the obvious implication that you’ll have less credit available? You may even think that’s a good thing – maybe even having a high credit limit you don’t need actually makes you nervous. So why have it if you don’t need it? Because it has a huge impact on your credit score! Your credit limit is part of your debt to credit ratio, which impacts your credit score. Let’s discuss the parts of this formula below:

  • Debt to Credit Ratio: Your debt to credit ratio, also known as your credit utilization, is the amount of debt you have compared to the amount of credit available to you. If you have a $1,000 balance on a credit card with a limit of $10,000, then your ratio is 10%. What if you have two cards: one with a zero balance at a $5,000 limit and the other maxed out at a $5,000 limit? You have a 50% ratio because your total debt is $5,000 while your total available credit is $10,000.
  • How Debt to Credit Ratio Affects Your Credit Score: This ratio paints a picture of you to anyone pulling your credit score. It tells them how much credit you are utilizing and thus how much room you have to spare. It also tells a lot about your financial situation because if you have a high ratio, then it may seem like you are having trouble paying for all the things you need. At the end of the day this ratio makes up 30% of your total credit score.
  • How Credit Limit Decreases Affect Your Debt to Credit Ratio and thus Your Credit Score: Let’s put this all together. You now know what a debt to credit ratio is and that it is 30% of your credit score. So what does having your credit limit reduced have to do with all of this? Well, let’s say you have a credit card with a $2,000 balance and a $10,000 limit. Your debt to credit ratio for that card is only 20%. That’s great! You want to keep the total ratio under 30% in order to keep a high total credit score. Then one day your lender decides to slash your credit limit to $4,000. All of a sudden your debt to credit ratio on this card has jumped from 20% to 50% and your credit score will reflect that. So even though you didn’t default or pay late, your credit score is all of a sudden going to be much lower. All because your lender decided to reduce your credit limit.

Now that you understand what debt to credit ratio is, how it is affected by a limit decrease, and that this makes up 30% of your credit score, then the severity of this situation should sink in. And it gets worse before it gets better. Some people aren’t just getting their limits cut to be closer to their balance, but actually having them cut to below their balance. Yep. A credit card company can actually lower your credit limit so much that it is actually below what you already owe.3 Remember that $2,000 balance on a card with a $10,000 limit? Imagine if they cut it down to $1,500. You’re now over your limit! This means your credit score will drop and you are likely to incur penalties for going over your limit. And again, this doesn’t just happen to risky customers.  It’s happening to people across the board, even those with solid payment histories, high credit scores, and even business accounts. So rather than being rewarded for working hard to pay off debt, you could end up getting punished for seemingly no reason.

What To Do If Your Credit Limit is Cut

Let’s say this has happened to you. What can you do about it? Many people’s first assumption is to fight it – you didn’t know about it so how could they do that to you? One thing you’ll need to know is that credit card companies are not required to notify you in advance if this happens unless the decrease will put you below your current balance and penalize you for this. The liberty to change your credit limit at will is written into most credit cards’ terms of agreement, which you have to sign to receive the card. Do you think that the credit card companies have to notify you in advance anyway, because of the recent financial reforms? Nope. According to the Truth in Lending Act, a credit card company only has to notify you in advance of a reduction in credit limit if that change will decrease your limit to below your balance and thus incur penalties4:

9(c)(2)(vi) Reduction of the Credit Limit

Consistent with the January 2009 Regulation Z Rule and the July 2009 Regulation Z Interim Final Rule, the Board proposed to retain § 226.9(c)(2)(vi) to address notices of changes in a consumer’s credit limit. Section 226.9(c)(2)(vi) requires an issuer to provide a consumer with 45 days’ advance notice that a credit limit is being decreased or will be decreased prior to the imposition of any over-the-limit fee or penalty rate imposed solely as the result of the balance exceeding the newly decreased credit limit. The Board did not propose to include a decrease in a consumer’s credit limit itself as a significant change in a term that requires 45 days’ advance notice…

Now, let’s talk about what you can do if this happens:

  1. Call Your Lender: Even though the law doesn’t require advance notice if your credit limit isn’t reduced to below your balance, that doesn’t mean you shouldn’t try to do something about this. Contact your credit card company and speak with them calmly to see if they can change your limit back. If you have a solid credit score and a spotless payment history, then tell them! Tell them anything else that reflects positively on your finances:  a raise in salary, any savings you have, etc. This could help them see that you’re not a risk. While this doesn’t guarantee they’ll change the credit limit for you, they may at the very least lower your interest rate or do something else to retain you as a customer.
  2. Don’t Close Your Account in Frustration: Let’s say you call and speak with someone, then someone’s manager, and so forth – to no avail. That doesn’t mean you should just close your account in anger. Doing so will negatively affect your credit score. Your credit score is affected by length of time you’ve had your accounts open – so don’t wipe out a long-standing account in frustration!
  3. Shop Around: Just because you shouldn’t close your account doesn’t mean you shouldn’t look for a better one! This could be a great opportunity to apply for a balance transfer. Many credit card companies will offer an introductory rate of 0% for six months to a year on balance transfers if you have good credit. Now, that APR won’t be 0% on purchases made in the future and you are likely to pay balance transfer fees, but it may still be worth it if the fees are lower than the interest you are paying now. Plus, if you find a card that has a higher limit than the one you currently have, you can lower your debt to credit ratio. Just make sure to shop around, don’t take the first offer you see, and keep the old card open. Maximize your money by doing your research. There may be a card that offers low rates and no balance transfer fees – and that means this situation could end up being even better for your finances than before!
  4. Check Any Automatic Payments You’re Making: Let’s say you’re going to stick with your current card. Do you have the monthly payment to the card withdrawn from your checking account automatically? If so, check your new minimum balance (since a decrease in the credit limit could mean an increase in minimum balance due) and compare it to the amount you have coming out of your account, and adjust accordingly. The last thing you need is penalties or fees because you didn’t realize your automatic payments are no longer high enough!
  5. Pay Things Down if You Can: This may seem obvious, and yes, easier said than done.  However, if you have some savings then it would be wise to pay down your credit card in order to decrease your debt to credit ratio. You don’t necessarily have to make a huge payment that will hurt your finances (because remember, you are still at risk for “chasing the balance”). Just try to improve it somewhat to mitigate changes in your credit score. If your credit limit has been decreased to below your balance, thus putting you over the limit, you should make it a very high priority to at least pay down enough to get you back under the limit. And if you can pay the whole balance off, by all means just do it – and do it fast before your credit score is affected by the credit limit decrease. (If you’re having trouble managing your debt, try using ReadyForZero)

Steps to Take If Your Credit Limit Hasn’t Already Been Lowered

If you’ve been lucky and your credit limits haven’t been lowered, then now is the time to proactively prevent that from happening in the future. You can’t do anything to guarantee that it won’t happen, but there are some steps you can take now to help yourself.

  • Monitor Your Credit Report: Everyone is entitled a free credit report once a year. And since there are three bureaus that provide it (TransUnion, Equifax, Experian) you can actually check one every four months. Read the report carefully and make sure there are no errors – they do happen! You don’t want to get dinged for delinquencies that never happened! Keeping a close eye on your credit report is also a great way to keep tabs on your financial situation and help you stay focused on improving it as much as possible.
  • Pay On Time: No matter what, make sure you pay your credit cards on time, even if that means you can only make a minimum payment. Credit card companies can charge penalties for late payments and even increase your interest rate.
  • Read Your Mail: We’ve already discussed that credit card companies don’t necessarily have to notify you in advance of a credit limit decrease – but that doesn’t mean they won’t notify you eventually. So when you get mail from your lenders, don’t just throw it in the trash! The sooner you find out if something likes this happens, the better chance you have of keeping it from negatively affecting your credit score. Another thing to note:  credit card companies do have to notify you of an interest rate increase. Just another reason to read that mail!

This all may sound very confusing and be even more frustrating! But the more you arm yourself with information, the stronger you will be in protecting your financial future. And that’s what this is all about! So whether this has happened to you or not, don’t let it get you down. Fight for your finances and your future!

This article is part of our Credit Card Debt Resource Center.  If you’re looking for additional information about credit card debt, be sure to pay a visit!

Image credit: Mykl Roventine

  1. Source: Truth In Lending – Federal Register: The Daily Journal of the United States Government []
  2. Source: Credit Card Companies Are Watching You – Stacey Vanek Smith []
  3. Source: How to Blow Your Credit Limit – Without Spending – Kelli B. Grant []
  4. Source: Truth In Lending – Federal Register: The Daily Journal of the United States Government []

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  • mcnay59

    Very informative artice. You think by paying on time, their would not be
    any issues. The ratio is something I knew nothing at all about.
    Now I will be more dilligent in reading contracts.

    • Shannon

      I’m glad you found this helpful!  People should be very mindful of both their debt to credit ratios and their credit card interest rates. The best way to way to protect your credit is to be informed!

  • Jenna from Adaptu

    What a great article.  Thanks for sharing some solutions too.

    • Shannon

      Thanks Jenna!  It can sometimes feel like we’re powerless against credit card companies so it’s important to find ways to empower ourselves and take control of our finances.  I’m glad you found this helpful!

  • jlittner

    Very informative, Shannon . . . thanks!

  • jp12

    Great information to have… and even better to have some solutions!  Thanks…

  • Daisysimone

    Good to know!  Thanks for the info.

    • You’re very welcome!  Thanks for checking the blog out!

  • Bob

    Thanks for the blog post! I received a letter today stating my limit was decreased by 40%. I called, politely asked Chase to reconsider, and they did. The timing couldn’t have been worse, as I’m trying to refinance… So I can have more money to pay off my debts!

    • Shannon_ReadyForZero

      Awesome, so glad this helped and way to go on calling them!  It really can be worth the effort!

  • tia

    We were reduced from $4000.00 to $1000.00 and when we asked the bank why, they blamed Experian. I checked the credit report and there is nothing at all bad on it and we are current with everything. We don’t understand why.

    • Shannon_ReadyForZero

      That’s definitely not a fun situation. Maybe you can call them again and try to get a more informative answer?

  • Wutzizname

    Thanks for the great article. My question is…in order to prevent a credit limit decrease…is it better to leave a small balance on a card as opposed to paying it off entirely? I’ve been paying down a large balance on one of my cards for the last year or so, and I’m within striking range of zero. But I’ve been wary of them reducing my limit. So far, so good. But I’m wondering if leaving a small balance on the card might be better than paying it off entirely…maybe because paying it off entirely would trigger an account review, vs. leaving a small balance ongoing? And thoughts?

    • Shannon_ReadyForZero

      Great questions! I’m no expert on this, but when I was researching this article a lot of what I read said that credit card companies were reviewing all accounts and lowering limits on accounts with large balances. I don’t know if that’s always the case though. I’m of the mindset that you should always pay off your card if you can – no reason to ever lose money to interest!

  • Galdon

    this sort of thing just happened to me, they dropped my credit limit from 1,200 to 100. the reasons they gave were 1: paying too much (I tend to pay the balance most months), 2: paying too little(and yet I’ve never made a min payment), 3: not having the account long enough. (apparently I need a tardis so I can go back in time and open the account earlier)

    • Shannon_ReadyForZero

      I’m so sorry that happened to you! That’s definitely a tough situation, especially if the balance you’re carrying is higher than the new limit. Perhaps talking to your bank would help. It’s worth a try!

  • stopthesocialism

    Hi Shannon,
    I have a problem with my credit report from Equifax. They don’t show any credit limit for my BOA accounts. And since I carry a balance on them (0%offers), this adversely affects my revolving debt ratio. IIRC, I filed a dispute about this a few years ago, and Equifax said it was BOA’s fault for not reporting. This time, I recently contacted BOA, and they said that they did report, and were required to report the credit limits. Who is right here?
    Also, because if this, I just had a local bank reduce my business credit line from $50,000 to $10,000. This just 1 month after I had paid the $250 (.5%) annual fee. Am I within my rights to ask for the annual fee to be refunded?

    • Shannon_ReadyForZero

      Thanks for sharing your story with us! That sounds like a tough situation – especially since no one seems to want to take the blame. If it were me, I’d follow up again with both Equifax and BOA and try again to get more information – sometimes talking to a different person at the same company can yield better results. Since I’m not a certified financial advisor, I’m not at liberty to discuss who’s in the right or what you should do. However, I can say that in my personal situation, it has never hurt to call and ask for things like refunding an annual fee or finding out more information about my account or errors in my account.

      Do you have a financial advisor that you know and trust in your community? Your could try to contact one and use their expertise to determine what exactly you should do about both the discrepancy in your credit report and how best to handle your business credit line. I hope this all works out for you and please keep us posted on how it goes!

      • stopthesocialism

        Thanks for the response. Well, my local bank did refund a portion of may annual fee ($200). Although, I would have rather had them restore the credit limit. It seems like banks are deliberately tightening up their lending.
        With regard to BOA, I had their “Signature” credit cards. They do not report credit limits for these cards, because the cards supposedly do not have credit limits. BOA states that the credit agencies should use the high limit. Unfortunately, the credit agencies will report 0 for these cards. Which WILL hurt anyone’s credit score.
        The easiest way to solve this problem, was to have BOA issue new cards (different product), that do get reported. BOA customers should watch out for this.

        • Shannon_ReadyForZero

          Wow, thanks for sharing that information. I didn’t realize that zero limit cards were reported that way. That’s good to know and I’m willing to bet that this goes by unnoticed by many.

          That’s great that a portion of your fee was refunded! Thanks for updating us on this!

  • 007_4life

    balance should be paid in full every month, … the lure of high limits give flexability for mis-management…. work hard, save, etc, we all can do it!!!

    • Shannon_ReadyForZero

      Paying the balance in full every month is the ideal situation, but unfortunately that’s not possible for those who are already in debt and working to pay it all off. Although you are absolutely right that higher limits can lead to potential temptation. If working to get out of debt, it’s best to stop spending on the credit cards altogether.

    • stopthesocialism

      It’s not always that simple. E.g., I just refinanced a commercial real estate loan exclusively with credit cards, credit lines, and even some personal credit. The new requirements for refinancing my 10 year note, would have cost several thousand dollars in accountant’s fees. And even that would not have guaranteed approval.
      The banking system in the US is not working well. In fact, many measures of the economy since 2007 have been getting worse. We are just not being told the truth.

    • Rosemarie Carlson

      Until you have unexpected medical bills or house maintainence) that exceed anything you could have saved your entire life! How naive.

  • iamholdem

    Great information, just found out that Discover took my credit limit from $10,000
    to $1,200. The balance on the card was only $1,100, which made it look like I maxed out the card. I paid it in full and left it open will call back and see if I can get an increase. But will not be using them any longer as I am striving towards being debt free. I have not used that card since 2011

    • Erica

      This has happened to me… working really hard to pay things down/off, but every time I make headway, they lower the limit. Making it look like I have a full credit card and probably affecting my credit score.

  • RT

    Great Article. I just got notified via iphone app Check that my BOA cc was decreased. Never been late and haven’t used my credit card since march as I am paying my balance down. I’ll call to see if they would reconsider. Thanks!

    • Thanks so much! Glad you liked Shannon’s article. And good luck on your call!

  • Cheated

    Syncrony Bank did this to me! They reduced my credit line several hundred dollars below my balance an I cannot get ahead with overlimit fees etc…My balance is now well over $500 over the limit now. They will not work with me either. I am in so much debt now and my score is not good enough to get another lower interest loan to transfer it to…What can I do?

  • Jim Roberts

    May not be able to get another card with a higher limit because of the instant
    impact of reporting this maxed out card (in my case just 5 days and I was lucky
    to notice it early)

  • Frustrated Caregiver

    I can not believe this is going on. I work for an disabled elderly lady and Discover reduced her line of credit from $6,000 to $900, she has had this acct since 1994 and pays the entire amount every month. She just qualified and got a $50,000 line of credit at her bank. Discover said they were concerned about a couple hospital bills that showed up on her report. I have been getting the run around for weeks now. Today I just received the letter informing me. I am checking into a new card for her now. They also had based their decision to lower the credit limit on the bill right after Christmas. It was $3000, but paid in full as she has done for almost 21 years. I am still trying to take care of this without alarming her, its just so hard to explain this to her. She is in the process of getting help from the Veterans Administration but who knows when she will get any assistance. I am having to pay her bills from my salary and have let my own bills go. I am so furious and frustrated. I glad to now know she is alone. Thank you everyone for sharing.

  • wentrogue

    i am a divorced woman in my 40’s, raising a son. my credit followed my marriage into the toilet. 2005 i began to rebuild. 2010 i was able to get a car dealership to finance me, and 2 years ago i was able to bye a home, after chipping away, slowly & babying my credit.
    i have lived and died by my credit score. checked it as often as possible. i have screamed; terrible things while fighting creditors when they mishandled my account. i have high balances, but i have never missed a payment. i took great pride in that.
    HOWEVER- my balances are not budging. little things don’t stop.
    after speaking multiple times with each of my creditors, regarding different things that would still get them paid, while also lending a helping hand to my pocketbook, i have realized that as long as im paying them, they have no incentive to help me. i refuse to refinance. why should i let yet one more debtor make anthother penny. i didn’t understand why, a third party could “NEGOTIATE” on my behalf, but if i call, i get a great big middle finger. well, that’s when it hit me. they are all in bed together. one company claims to “CONSILDATE”, when actually what they are doing is giving us one big payment —- ON THE SAME PRINCIPLE. What is their incentive ??? A tiny bit of extra interest ….maybe. I think it’s more likely that they negotiated our principle for pennies. That’s why we cant negotiate our own payments, ____ (unless of course we stop paying, then they will work something out.)
    SO- after scraping by, making minimum payments, i have come to a fantastic ephinay. I MAKE MORE THAN ENOUGH TO MAINTAIN MY NORMAL BILLS. i refuse to be their cash cow, anymore. they can call me, and i will choose what i feel is an acceptable negotiation. they cant take anything from me. it’s a shame, that after not missing one payment in 10 years, with any creditor, i have been forced to go rogue. it’s quite liberating knowing that while they are calling me, i will be stock piling money toward the principle, on things that matter, like my home, and my car. i realized that bankruptcy goes away in 7 or 8 years. GUESS WHAT —– SO DO LATE PAYMENTS.

  • Matt

    You know what.. You want me to be nice?? Discover just lowered my credit limit and now I have $88 available credit. That hurts my credit to debt ratio. Discover is a piece of shit for doing that and I sent them a message and I told them that they are idiots. When I pay it off I will call them up, tell them what piece of shits that they are, tell them to stick it up their asses and I’ll cancel my card. Then I’ll tell them I hope their shit company goes bankrupt. Then I will say “have a nice friggin day!!”

  • Cookie Cookie

    I have many credit cards for the last 15 years, however, after reading the many useful comments and situations on this blog, I am confused. (1) do credit card issuers want you to use their cards? because I read they actually expect you to use 30% of your limit. (2)My cards are increased though I have not asked for an increase- should I ask them to be lowered or just wait? (3) I’m afraid to put on an authorized user, because my husband credit is not bad, but it is not good either – 660 is his score. (3) my friend has a high FICA credit score and maxes his card out up to $10,000 – yes he pays on time, but so do I and my score stays at 710-728 – has never been higher – sometimes drops to 698 – so I’m confused with these factors; (4) are you punished for not using your cards – for example, I have a 6000.00 limit on a card, but have never charged over 800.00 only one time I had a charge for gym machine for 1800, paid it off in 3 payments, is this bad? Thanks all for sharing your experiences.

  • Ken

    I was recently dragged through an unnecessarily brutal 2yr long divorce. So long story short, knowing all the right things to do regarding payments and ratios I was unexpectedly slashed by Chase across two accounts while paying my balances down. I talked to two representatives and no change. This is unethical and abusive behavior. I’ve been a perfect customer for over 10 yrs and have paid thousands to them in interest over those years.

  • Ken

    Now I am at the bottom of the credit scale. Not because I’m a greater risk but because of the, albeit legal, unethical behavior of JPMorgan. My kids deserve better than this and I will not be able to provide them a home if this type of behavior continues. This needs to be illegal since in reality, regardless of your actions you actually have no ability to directly affect your credit scores. What’s the point?

  • David

    Words of wisdom is never apply for a card thru Synchrony or have a card sell out to Synchrony because they will destroy your financial future and any chances of buying a house. In my opinion Synchrony should not even be allowed to be in business because they are a sham.

  • kate henshaw

    contact keinetcybertechnologies@gmail.com if you need to increase your credit card limit i guarantee you he will help you with it.

  • Solomon David

    globaltechnologies46(@)Gmail(.)Com is the most qualified of all
    credit repairers i contacted him after a friend gave me his contact and he was able to help me fix my credit by removing all negative items from my report and also increased my score to excellent level, thanks to this good and professional credit repairer

  • Solomon David

    if your credit score is poor a friend refer me to netsolvetechnology AT gmail DOT com who just help me improve my credit to excellent grade 800’s and he help me remove negative item from my report ,he is a professional in this job ,he is reliable and honest, thanks to him..tell him Andrea refer..

  • Jimmy Smuldour

    Always remember the date when your credit card company reports to the bureaus…. mine slashed my credit limit from $5K to $230…. $230!!! BUT my balance was only $129…. I don;t use much and way still below the 30% utilization rate…. I saw throught heir tactic lowering it to $230 trying to stiff me for over 50% Utilization rate… haha, paid it anyways and left $5 there as balance on the new $230 credit limit before the date they report to the bureaus….. it boosted my credit even higher for their scheming mistakes of lowering it lol